# Supplier Products ## Is Better Building a vendor-neutral service? 100%. While we support and work with trusted suppliers with proven product testing, we do not show any bias towards one supplier or product over another. We take out data integrity seriously. If you find a product you believe should not be on Better Building, please get in touch! ## Why are some suppliers not on Better Building? We encourage suppliers to add their products to the Better Building database through a structured review process. This includes an audit of the key data required to support our calculations and ensure consistency across the platform. While many suppliers are represented, not all are included—some may choose not to participate due to the associated cost or a preference not to share product data. In other cases, suppliers may have been unable to complete the audit process and have either not been added or have been removed from the platform. We take data integrity seriously. If you come across a product on Better Building that you believe doesn’t belong or appears incorrect, please let us know—we’re here to ensure the quality and accuracy of our information. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.betterbuilding.io/support-and-training/other-support/faqs/supplier-products.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.