Terms & Conditions
1. TERMS OF USE
1.1 Introduction
By continuing to browse and use our platform and this website (the "Site"), you, the user ("You"), agree to comply with and be bound by these terms and conditions, including our Privacy Policy and Website Disclaimer. This Agreement governs the relationship between Speckel Pty Ltd ("Better Building,", "Better Building Software", "We," "Our," or "Us") and You.
1.2 Account Creation
To access certain features of the Site, you may be required to create an account. Accounts associated with personal or role-based email addresses, including but not limited to Outlook, Gmail, Xtra, Hotmail, QQ, or similar, may be automatically or manually deleted if deemed suspicious or invalid. Users with personal or role-based email addresses email addresses will not receive updates or newsletters via our external mail service. For full access to communications, we recommend using a professional email address.
1.3 Amendment of Terms
Better Building reserves the right to modify, update, or amend these terms at any time. You agree to review these terms periodically. Continued use of the Site constitutes acceptance of any changes to these terms.
1.4 Limitation of Liability
Better Building is not responsible for any loss or damage incurred from the use of the Site, including errors or omissions in information, reliance on third-party content, or issues arising from digital products and services provided on the Site. Use of the Site is at your own risk.
1.5 Consumer Protection
In accordance with the Australian Consumer Law (Competition and Consumer Act 2010, Schedule 2), Better Building’s liability is limited to re-supplying the goods or services, replacing the goods, or refunding the cost of those goods or services.
1.6 Age Requirement
You must be at least 18 years of age to use this website and make any purchases. Use of the Site by minors is not permitted.
1.7 Returns and Refunds
Returns are handled according to Australian Consumer Protection legislation. Requests for returns must be made within 10 days of purchase, and refunds will be processed via the original payment method, at Better Building’s discretion.
1.8 Third-Party Links
The Site may contain links to third-party websites. Better Building does not endorse, sponsor, or take responsibility for the content of those sites. You access third-party sites at your own risk.
2. DISCLAIMER
2.1 General Information Disclaimer
The content provided on the Site is for informational purposes only. While Better Building strives to ensure the accuracy of the information, it makes no representations or warranties regarding the completeness, reliability, or suitability of the information, services, or products offered.
2.2 Limitation of Liability
Better Building shall not be liable for any loss, damages, or claims arising from the use of the Site, including but not limited to direct, indirect, incidental, or consequential damages. This includes any damages resulting from the use of third-party products, services, or advertisements accessed through the Site.
2.3 Third-Party Websites
The Site may contain links to third-party websites. Better Building does not control the content, availability, or accuracy of these websites, and the inclusion of links does not imply endorsement or approval. You access these sites at your own risk.
2.4 Website Availability
Better Building makes reasonable efforts to ensure the Site is available. However, it does not guarantee continuous availability and will not be held responsible for temporary downtime or technical issues beyond its control.
2.5 Personalised Advice
The information on the Site is general and should not be construed as personal advice. Better Building does not take responsibility for any personal decisions made based on the information provided.
2.6 Advertiser Disclaimer
Better Building makes no warranties regarding the advertisers on the Site or the products or services they offer. Any interaction with advertisers is solely between you and the advertiser, and Better Building shall not be held responsible for any damages incurred.
3. PRIVACY POLICY
3.1 Introduction
Better Building respects the privacy and confidentiality of your personal information and adheres to the Australian Privacy Principles. This Privacy Policy outlines how we collect, use, and protect your personal data.
3.2 Information Collection
Better Building collects personal information, including but not limited to name, email address, billing details, geographic location, and payment information, in order to provide services. We may also collect non-personally identifiable information for analytical purposes.
3.3 Data Usage
We use your personal data to provide services, communicate with you, process payments, and send marketing communications if you have subscribed. You may opt out of marketing communications at any time.
3.4 Data Security
Better Building employs industry-standard security measures to protect your data:
Authentication is managed via Auth0 with optional Two-Factor Authentication (2FA) for enhanced security.
User data is protected under our Privacy Policy and applicable privacy laws.
Daily platform-wide backups are performed to minimise data loss.
Better Building Support may access project/design data only upon written request submitted through our ticket system.
Despite our best efforts, no security system is completely impenetrable, and Better Building cannot guarantee the absolute security of your personal information.
3.5 Cookies and Tracking
The Site uses cookies to enhance user experience, analyze website traffic, and deliver relevant ads through third-party services. You may disable cookies through your browser settings, although this may affect the Site's functionality.
3.6 Third-Party Sharing
Better Building does not sell or rent your personal data. We may share it with third-party service providers who help deliver services to you, in accordance with applicable laws and privacy standards.
3.7 Data Retention
We retain your personal data as long as necessary to fulfill our legal obligations or provide services. If your data is compromised, we will notify you promptly in accordance with the applicable law.
3.8 International Transfers
Your personal data may be transferred across borders for storage and processing in countries outside Australia. These transfers will occur only to countries with adequate privacy protections.
3.9 Changes to Privacy Policy
Better Building may update this Privacy Policy from time to time. All changes will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed.
4. CONTACT INFORMATION
If you have any questions regarding these Terms & Conditions, please contact us.
5. ACCEPTANCE OF TERMS
By using the Site, you acknowledge that you have read, understood, and agreed to the Terms of Use, Disclaimer, and Privacy Policy outlined herein. If you do not agree with these terms, you must immediately cease using the Site.
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